Citizen services

Intake, routing & response

Public SectorOperations
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What it does

  • Handles citizen intake and routes to the right desk
  • Drafts the response from policy and case history
  • Tracks resolution against SLA

How it works

  1. 1Receives the request
  2. 2Classifies and routes it
  3. 3Drafts a cited response

Works with

Related agents

Document processingExtract, classify & routePublic SectorPublic recordsFOIA search & redactionPublic Sector

Deploy in days, not months.

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