Improve LLM Product Performance Before & After Launch
Context.ai enables builders of LLM applications to build better products, with pre-launch evaluations and post-launch user analytics
Build LLM Features with Rich
User Understanding
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Start with pre-launch evaluation to build confidence in your LLM
Make sure your AI system is prepared for whatever users might throw at it. Comprehensively test your LLM and measure it for accuracy, bias, and more.
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Continue with product analytics to understand user behavior
Monitor how your product performs on real data. Context.ai generates insights you can use to improve your LLM and increase user success rates.
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Trust and Security for Enterprise
SOC 2 Compliant
Context.ai is SOC 2 Type II compliant, so you can have confidence your data is handled with the highest levels of security.
Self-Hosted Deployment
Context.ai offers a self-hosted option for customers with the strictest data residency requirements.
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Start Understanding User Behavior in Less Than 30 Minutes
1. Ingest Transcripts to Context.ai
Integrate with Context.ai using our SDKs, or send transcripts directly via our API.
Our SDKs make it easy to get started sending transcripts in less than 30 minutes.
View Docs →Our SDKs make it easy to get started sending transcripts in less than 30 minutes.
2. Group Conversations by Topic
With Context.ai, you can automatically group conversations by keyword, or by related words and topics.
We'll also suggest relevant groups of conversations too, helping you uncover hidden behavior patterns.
We'll also suggest relevant groups of conversations too, helping you uncover hidden behavior patterns.
3. Pinpoint and Resolve Poor Experiences
Deep dive into conversation transcripts to understand exactly where users are having good, great, or poor experiences.
Search and filter by user ratings and sentiment to understand how you can improve their experiences.
Search and filter by user ratings and sentiment to understand how you can improve their experiences.
The Insights You Need To Build Great AI Products
Measure user satisfaction and engagement across topics
Understand areas of strong and weak product performance.
Topic Engagement Analysis
64%
Recommendations
93%
Product Support
85%
Opening Hours
50%
Returns Policies
44%
Billing
22%
Competitors
Uncover key conversation themes
Track discussion of varying conversation topics, including risky mentions of divisive subjects and competitors.
Use any model or LLM library.
Our cross-platform architecture supports all major foundational models.
Our SDKs make integration straightforward.
Find insights hidden in the world of chat transcripts
We transform raw chat transcripts into real user insights to help you understand customer goals and build a better product.
Returns Policies
52% of users are satisfied with responses
Competitors
0.7% of conversations contain competitor mentions
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Order Status
92% of users are satisfied with responses
Product Recommendations
40% of users are satisfied with responses
Opening Times
68% of users are satisfied with responses
Returns Policies
52% of users are satisfied with responses
Technical Support
22% of users are satisfied with responses
Politics
3% of conversations contain political discussion
Competitors
0.7% of conversations contain competitor mentions
Order Status
92% of users are satisfied with responses
Billing Queries
81% of users are satisfied with responses
Password Resets
72% of users are satisfied with responses
Context.ai helped Glyde Talent increase sales and improve UX
"The challenge that the scale of AI chat brings is understanding which needle to look for in the haystack.
Context.ai immediately gave me what I needed: Data that I could use to close more sales and insights for engineering to improve the user experience."
Context.ai immediately gave me what I needed: Data that I could use to close more sales and insights for engineering to improve the user experience."
Rod Smyth
CEO & Co-Founder
CEO & Co-Founder
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Understand your users.
Build great products.
Grow your business.
With Context.ai
Build great products.
Grow your business.
With Context.ai