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See Context in action.

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Improve LLM Product Performance Before & After Launch

Context.ai enables builders of LLM applications to build better products, with pre-launch evaluations and post-launch user analytics

Trusted by
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End-to-end product Analytics

Build LLM Features with Rich
User Understanding

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Start with pre-launch evaluation to build confidence in your LLM

Make sure your AI system is prepared for whatever users might throw at it. Comprehensively test your LLM and measure it for accuracy, bias, and more.
Learn More ->
Context Integrations
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Context Integrations
Context Integrations
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Continue with product analytics to understand user behavior

Monitor how your product performs on real data. Context.ai generates insights you can use to improve your LLM and increase user success rates.
Learn More ->
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EnterPrise

Trust and Security for Enterprise

SOC 2 Compliant

Context.ai is SOC 2 Type II compliant, so you can have confidence your data is handled with the highest levels of security.

Self-Hosted Deployment

Context.ai offers a self-hosted option for customers with the strictest data residency requirements.
Find out more ->
GETTING STARTED

Start Understanding User Behavior in Less Than 30 Minutes

1. Ingest Transcripts to Context.ai
Integrate with Context.ai using our SDKs, or send transcripts directly via our API.

Our SDKs make it easy to get started sending transcripts in less than 30 minutes.
View Docs →
2. Group Conversations by Topic
With Context.ai, you can automatically group conversations by keyword, or by related words and topics.

We'll also suggest relevant groups of conversations too, helping you uncover hidden behavior patterns.
3. Pinpoint and Resolve Poor Experiences
Deep dive into conversation transcripts to understand exactly where users are having good, great, or poor experiences.

Search and filter by user ratings and sentiment to understand how you can improve their experiences.
PRODUCT FEATURES

The Insights You Need To Build Great AI Products

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Measure user satisfaction and engagement across topics

Understand areas of strong and weak product performance.

Topic Engagement Analysis

64%
Recommendations
93%
Product Support
85%
Opening Hours
50%
Returns Policies
44%
Billing
22%
Competitors

Uncover key conversation themes

Track discussion of varying conversation topics, including risky mentions of divisive subjects and competitors.

Context Integrations
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Context Integrations
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Use any model or LLM library.

Our cross-platform architecture supports all major foundational models.

Our SDKs make integration straightforward.

Find insights hidden in the world of chat transcripts

We transform raw chat transcripts into real user insights to help you understand customer goals and build a better product.

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Product Recommendations
40% of users are satisfied with responses
Orange Bell Icon
Opening Times
68% of users are satisfied with responses
Orange Bell Icon
Returns Policies
52% of users are satisfied with responses
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Technical Support
22% of users are satisfied with responses
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Politics
3% of conversations contain political discussion
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Competitors
0.7% of conversations contain competitor mentions
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Order Status
92% of users are satisfied with responses
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Billing Queries
81% of users are satisfied with responses
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Password Resets
72% of users are satisfied with responses
Orange Bell Icon
Product Recommendations
40% of users are satisfied with responses
Orange Bell Icon
Opening Times
68% of users are satisfied with responses
Orange Bell Icon
Returns Policies
52% of users are satisfied with responses
Red Bell Icon
Technical Support
22% of users are satisfied with responses
Red Bell Icon
Politics
3% of conversations contain political discussion
Red Bell Icon
Competitors
0.7% of conversations contain competitor mentions
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Left Arrow SVGDotted Globe SVGRight Arrow SVGUp Arrow SVG
Green Bell Icon
Order Status
92% of users are satisfied with responses
Green Bell Icon
Billing Queries
81% of users are satisfied with responses
Green Bell Icon
Password Resets
72% of users are satisfied with responses
Up Arrow SVGDotted Globe SVGLeft Arrow SVGRight Arrow SVG
testimonials

Trusted by leading companies

“Prior to integrating Context, we had to manually sort through complex lengthy logs, which was tedious and time consuming.”

Stephanie Covell
Founder
EnterPrise

Trust and Security for Enterprise

SOC 2 Compliant

Context.ai is SOC 2 Type II compliant, so you can have confidence your data is handled with the highest levels of security.

Self-Hosted Deployment

Context.ai offers a self-hosted option for customers with the strictest data residency requirements.
Find out more ->
TESTIMONIAL

Context.ai helped Glyde Talent increase sales and improve UX

"The challenge that the scale of AI chat brings is understanding which needle to look for in the haystack.

Context.ai immediately gave me what I needed: Data that I could use to close more sales and insights for engineering to improve the user experience."
Rod Smyth
CEO & Co-Founder

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Understand your users.
Build great products.
Grow your business.
With Context.ai

Contact the Founders

Book a demo to learn how Context can help you improve your LLM powered product.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Contact the Founders

Book a demo to learn how Context can help you improve your LLM powered product.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Contact the Founders

Book a demo to learn how Context can help you improve your LLM powered product.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.