New hire knowledge assist

Onboarding & knowledge base

Insurance BPODocumentation

What it does

  • Answers new-hire questions from the knowledge base
  • Guides through procedures step by step
  • Surfaces gaps in the documentation

How it works

  1. 1Indexes procedures and policies
  2. 2Answers in context with citations
  3. 3Flags missing content

Works with

Deployment contract

What goes in, what comes out, and where people review.

Inputs

The systems and standard your team chooses

  • Runbook, source material, and definition of done
  • Records from Confluence, Notion, Zendesk
Outputs

A finished artifact with its work attached

  • Answers new-hire questions from the knowledge base
  • Guides through procedures step by step
Approvals

Human control at the steps that matter

Choose which steps run automatically and which stop for a named reviewer before deployment.

Evals

Quality measured against your rubric

Score completed runs against accepted examples and task-specific criteria. Review failures with the source trace before changing the runbook or model.

Example result

The result is reviewable, not a black box.

A completed run keeps the task, sources, actions, approvals, and eval result together. Open any step to inspect what happened or send it back with a correction.

RUN
New hire knowledge assist
Ready for review
  1. Indexes procedures and policies
    Source trace saved
  2. Answers in context with citations
    Source trace saved
  3. Flags missing content
    Output prepared
Rubric score, sources, and action log travel with the result

Deploy in days, not months.

Request demo