Use only the channels and conversations included in the runbook scope.
Overview
Use Twilio as a governed source or destination in a Context runbook. Configure the exact records and actions each agent can access.
- · Vendor-supported OAuth or scoped service credentials
- · Read and write access configured separately
- · Tool calls and outcomes recorded per run
Control what agents can do in Twilio.
Exact authentication methods and available scopes depend on your Twilio plan and deployment. Context keeps the connector configuration explicit.
Draft or send updates to approved destinations with review where required.
Attach the message destination and delivery result to the run.
Set up the connection
- 01
Authenticate
Connect Twilio with an admin-approved OAuth flow or scoped credential supported by the vendor.
- 02
Choose scope
Select the accounts, workspaces, projects, or resources available to the runbook.
- 03
Map policy
Set read and write permissions, reviewer gates, and the identity used for each action.
- 04
Test a run
Verify one read, one permitted action, and the resulting audit record before rollout.
Build with Twilio
Twilio can be added to any Context runbook. Start from a prebuilt agent, then choose the resources and actions it needs. Browse all agents →
Connect Twilio to Context.
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